Privacy Policy

Radscribe website is owned by Radscribe ABN 13 003 261 229, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Radscribe, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Radscribe website.

1 Personal information we collect:

When you visit the Radscribe, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

2 Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via info@radscribe.com.au.

Radscribe describes our Privacy Policy and commitment to protecting your privacy and following the relevant Australian privacy laws. There reference to "we", "us" and when relating to us, "our” is a reference to Radscribe.

Radscribe will use best practices to ensure we are protecting the privacy of our contacts, customers, suppliers and employees ("you" and when relating to you, "your") and complying with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act).

In this policy we explain how we manage your personal information.

3 The kinds of personal information we collect

The kinds of personal information that we collect include:

(a) contact details such as name, role or position, address, email address, mobile number, landline number and fax number;

(b) information relating to your circumstances and affairs relevant to the work we do for you.

(c) information about your legal interests and requirements and the services that you may wish to purchase;

(d) information regarding our communications with you and your attendance at seminars and promotional events held by us;

(e) if you are an employee or prospective employee, information about your qualifications, skills and work experience;

(f) if you are a supplier or prospective supplier, information about your business skills, services, products and prices;

(g) we collect statistical information regarding how you access our website, where you access our website from,

4 How we collect personal information

4.1 We collect personal information by various means including when:

(a) you contact us with a question or inquiry;

(b) you subscribe to our newsletter or Radscribe updates service;

(c) you attend a seminar or event where we are hosting or presenting;

(d) you instruct us to perform services for you;

(e) our clients provide information relating to related and adverse parties relevant services we are providing;

(f) we undertake a search or investigation;

(g) you visit our website.

4.2 Where practicable we collect personal information about you directly from you. However, we may have collected information about you from a third party such as a client, a third party information provider, the courts or a person responding to our questions or inquiries.

4.3 If you are a client and do not provide us with name and address information we cannot act for you.

4.4 If you do not provide us with accurate personal information we may not be able to carry out our services or achieve the purpose for which the information has been sought.

5. The purposes for which we collect, hold, use and disclose personal

    information

5.1 We collect, hold, use and personal information in order to:

(a) respond to your enquiries;

(b) provide legal services;

(c) employ competent and diligent personnel;

(d) monitor or improve the use of and satisfaction with our services; and

(e) let you know about business developments, our expertise and services that may be of interest to you.

5.2 We disclose personal information:

(a) in order to carry out the services to our clients; and

(b) subject to our confidentiality obligations, when using services in support of our services.

6 The parties to whom your personal information is disclosed

6.1 Subject to our confidentiality obligations, we may share some relevant personal information with:

(a) parties related to a service we provide to you, government authorities and service providers as  reasonably required to carry out your instructions;

(b) our e-mail marketing provider for the purposes of providing you our newsletter, invitations and business updates; and

(c) third party service providers who assist us with archival, auditing, accounting, legal, business consulting, website or technology services.

6.2 We also will disclose your information if required by law to do so or in circumstances permitted by the Privacy Act – for example, where we have reasonable grounds to suspect that unlawful activity, or misconduct of a serious nature, that relates to our functions or activities has been is being or may be engaged in, in response to a subpoena, discovery request or a court order.

7 Disclosure of information outside the jurisdiction of collection

7.1 Some of the third parties described above including our service providers and related bodies corporate may be in France, Lithuania, Netherlands, Philippines, United Kingdom, India, Indonesia, Singapore, USA, Brazil.

8 Opting out of marketing communications

8.1.1 We may, from time to time, send you newsletters, invitations and business updates about our services. You can opt out of receiving further such communications by notifying us using our contact details below by clicking the "unsubscribe" option at the bottom of any marketing e-mail received from us or by emailing us.

9 Security

9.1 We take reasonable physical, technical and administrative safeguards to protect your personal information from misuse, interference, loss, and unauthorised access, modification and disclosure. For example, we maintain our files in secure offices and limit access to personal information to individuals with a need to know.

10 Access/correction/updating personal information

10.1 You can contact us to access, correct or update your personal information. Unless we are subject to confidentiality obligation or some other restriction on giving access to the information and we are permitted to refuse you access under the Privacy Act, we will endeavour to make your information available to you within 30 days. Examples of circumstances where we may refuse to give you access to your personal information include where:

(a) giving access would be unlawful;

(b) we reasonably believe that giving you access would pose a serious threat to the life, health or safety of any individual or to public health or public safety;

(c) giving access would have an unreasonable impact on the privacy of others;

(d) the information could reveal the intentions of a party in negotiations;

(e) giving access could prejudice the taking of appropriate action in relation to unlawful activity;

(f) giving access could reveal evaluative information in a commercially sensitive decision making process.

10.2 If you request to correct your personal information, we will correct, or, if we consider more appropriate, note your request for amendment of the information on your record.

10.3 We will not charge you to make a request to access your record but we may charge you to actually provide access depending on the costs associated with obtaining and providing the material.

10.4 These actions can usually be taken by contacting a customer relations representative using the contact information on the "Contact Us" section below.

11 Notification of Changes

11.1 If we decide to change our Privacy Policy, we will send you a copy of our revised policy or post a copy on our website.

12 Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

13 Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

14 Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

15 Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

16 Complaints / Contact us

If you would like to contact us regarding our Privacy Policy or if a breach of this Privacy Policy occurs, a complaint may be made to us by sending it to:

Radscribe

Attention: Privacy Officer

Email: privacy@radscribe.com.au

or by calling 1300 831 924

We will endeavour to respond to any complaint within 30 days. If you are not satisfied with our response to your complaint you may seek a review by contacting the Office of the Australian Information Commissioner using the information available at http://www.oaic.gov.au/privacy/privacy-complaints.